I build the programs, systems, and tools that turn ambiguity into operating structure.
I don't stop at the blueprint. 13+ years defining, building, deploying, and training programs across operations, enablement, revenue, and AI.
Two ways I build
Built inside a large organization
Contractor Lifecycle Program
Full program development for companies that work with external talent, covering everything from first contract to final release.
National Prospecting Playbook
Developed, built, and co-led deployment with sales teams nationally.
Field Protocols for Education & Sales
Helped build the U.S. protocols defining how Education partnered with Sales.
First 30 Days with AI at Work
A structured, manager-led playbook for rolling out AI adoption on a team: what to do in the first 10, 20, and 30 days, and how to measure whether it actually stuck. Two editions exist:
The core 30-day operating system: workflow audits, the "Rule of One" for assigning use cases, and a Day-30 measurement framework any manager can run.
Adds a dedicated module mapping AI workflows to every MEDDPICC component, Metrics, Economic Buyer, Decision Criteria, and more, with prompt starters built for sales teams qualifying and closing deals.
Built solo, since leaving Wella
Aclarity.ai
A skincare advisory platform built and operated solo, including product strategy, prompt engineering, UX, and the full technical stack: a custom GitHub repository and a Supabase database. Four AI systems power the business every week without me touching them:
The core AI users talk to directly: translates skincare science into a personalized routine, backed by claims the Citation Agent has already checked.
Sends a weekly report on new skincare products and trends, and flags what it means for content strategy or the ingredient registry.
Checks what the research agent surfaces against actual evidence, confirming whether a trend or ingredient claim is backed by real research.
Supports ongoing content production for social channels.
Running the company on real Scrum discipline
The entire operation runs on a system I built in Notion: a full kanban board with sprint cards, sprint reviews, think pieces, out-of-scope documentation, a lessons-learned log, and a risk register.
Manager Coach
An AI chatbot that helps new managers talk through real situations and practice seeing them from another angle, built from my own memory of becoming a manager with no one to ask.
Try Manager Coach ↗Every program runs through the same five phases
Before touching a solution, map where time is lost and where friction actually lives.
Architect the structure before building anything.
Build alongside the people who'll use it, not in isolation from them.
Rollout is its own discipline. The format serves the goal.
Every program gets a way to know if it worked.
The programs that last are the ones still listening. I build in feedback loops and room for what's next, AI adoption included. A system that can't evolve is already on its way out.
The instincts behind the method
DISC and CliftonStrengths results, for anyone who wants the shorthand version of how I actually operate.
Steady, thorough, and allergic to cutting corners. I build the risk register and the lessons-learned log because skipping them costs more later.
I look for the version of a plan everyone can actually get behind. It's why the Develop phase starts with the people who'll use it, not with me.
I connect ideas other people treat as unrelated. It's where the AI agents came from, and why "we've never done it that way" has never been a reason not to try.
What the building actually produced
The numbers behind 13 years of program work at The Wella Company and Procter & Gamble.
Contractor Lifecycle Program
Launched for a roster of 150 contractors. Grew into the standing onboarding standard for 400+ contractors, and was adopted as the new-hire training extension for all U.S. employees.
Virtual engagement redesign
Pre-COVID, this was a one-way scheduled webinar: no engagement, just listening. When COVID hit, I rebuilt it: moved it to Zoom for live two-way engagement, stood up two brand-specific sessions a week, sourced and trained the talent to run them, then wrote the playbook so it could run without me, with KPIs tied to engagement and post-event sales.
West US team leadership
Directed 8 managers and 75 independent contractors across my territory as a hands-on player-coach, not just a program owner.
Territory revenue
Led the smallest, highest-performing team in the region, including a $22M enterprise account, the company's largest in the U.S. Landed a $3M new customer in my final year through a strategic proposal built on conversion education.
FY25 regional growth
Contributed to regional revenue growth through capability-driven performance improvement.
Program budget accuracy
Managed a separate, multi-million dollar operating budget, events, travel, and marketing, within 1% accuracy.
Coach of the Year
Recognized for developing managers, not just managing them.
Trendsetter / Top Performer
Recognized for consistent top-tier performance early in my career, at Procter & Gamble.
Where the work happened
Thirteen years across two organizations, plus a solo build on the side.
Founder
Building an AI-powered skincare advisory platform solo: product strategy, prompt engineering, UX, and operations, end to end.
Senior Manager, Field Operations & Education
Owned enablement and learning programs end to end for a distributed field team of 150+. Led AI adoption at the field level, drove Microsoft Copilot enablement, and built the onboarding and process-documentation infrastructure that scaled with a high-volume environment.
Field Business Manager
Designed and delivered 200+ training and enablement events annually for a 15+ person field team, owning curriculum, logistics, and participant experience.